Legal

Privacy Policy

Splat3D is operated by Zachary Zulanas, a sole proprietorship.

Last updated: April 21, 2026

1. What we collect

  • Account data: Email address, display name, and profile picture (if using Google sign-in).
  • Usage data: Scenes created, processing status, quality tier selections, and credit usage.
  • Content you upload: Photos, videos, and zip files you submit for 3D reconstruction.
  • Payment data: Billing information processed by Stripe. We do not store your full credit card number on our servers.
  • Device and log data: IP address, browser type, and timestamps collected automatically when you use the Service.

2. How we use your data

We use your data to:

  • Provide the Service — generating 3D scenes from your uploads
  • Display scenes in your dashboard and enable sharing
  • Process payments and manage credits
  • Communicate with you about your account and scenes
  • Monitor and improve Service reliability

We do not sell your personal data. We do not use your photos or videos to train AI models.

3. Content you upload

Photos and videos you upload are processed on cloud GPUs to generate 3D models. Your source files and the resulting 3D scenes are stored in our cloud storage. You can delete individual scenes from your dashboard at any time, which removes both the source files and the 3D output.

4. Third-party services

We use the following services to operate the Service:

Each processor operates under data processing agreements that require them to handle your data only as instructed by us and in compliance with applicable privacy laws.

5. International data transfers

The Service is operated from the United States. Your data may be transferred to and processed in the United States and other countries where our third-party service providers operate. These countries may have different data protection laws than your country of residence. By using the Service, you consent to these transfers. We rely on Standard Contractual Clauses and applicable adequacy decisions to ensure your data receives appropriate protection during international transfers.

6. Data retention

  • Account data: Retained until you delete your account.
  • Uploaded content and 3D scenes: Retained until you delete the scene or your account.
  • Failed processing artifacts: Deleted within 30 days of failure.
  • Billing and transaction records: Retained for as long as required by applicable tax and financial regulations (typically 7 years).
  • Error logs: Retained for 90 days, then automatically deleted.

7. Cookies

The Service uses essential cookies for authentication (session tokens and refresh tokens managed by Supabase). These cookies are necessary for the Service to function and cannot be disabled. We also use PostHog product analytics to understand which features are used and where people get stuck, so we can improve the Service. We do not use advertising cookies and do not sell your data. Analytics honor your browser's Do Not Track setting, and we do not record page views or interactions on this policy page.

8. Public scenes

By default, scenes are private. If you choose to make a scene public, it will be visible in the gallery and accessible via its share link. You can make it private again at any time.

9. Your rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate personal data.
  • Deletion: Request deletion of your personal data. You can delete scenes from your dashboard, or request full account deletion by contacting us.
  • Portability: Request your personal data in a structured, machine-readable format.
  • Objection: Object to the processing of your personal data for specific purposes.
  • Restriction: Request that we limit the processing of your personal data under certain circumstances.

California residents additionally have the right to: know what personal information is collected, request deletion of personal information, opt out of the sale or sharing of personal information, and not be discriminated against for exercising these rights. We do not sell or share personal information for advertising purposes.

To exercise any of these rights, email legal@splat-3d.com. We will respond to verified requests within 30 days.

10. Data security

We implement industry-standard measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Data deletion

You can delete individual scenes from your dashboard at any time. To delete your account and all associated data, contact us at legal@splat-3d.com. We will process account deletion requests within 30 days. Certain data (billing records) may be retained as required by law.

12. Children's privacy

The Service is not intended for children under 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected data from a child under 13, we will delete it promptly. Contact us at legal@splat-3d.comif you believe a child under 13 has provided us with personal data.

13. Changes to this policy

We may update this policy from time to time. For material changes, we will provide notice via email or a prominent notice on the Service. Continued use after changes constitutes acceptance.

14. Contact

Questions about this policy or data privacy requests? Email legal@splat-3d.com.